Reference

Legal terms for your rajabet account

rajabet Legal terms set out how we handle account access, personal data, wallet records and policy requests for Indonesia.

Account accessData handlingPolicy requestsIndonesia eligibility
rajabet Legal terms for your rajabet account
HELP ROUTES

Get policy help beside your account

A clear support route helps when a Legal question affects your account or wallet status.

Account access If phone verification blocks account access, use the account help path and provide your…
Wallet records For a DANA, OVO, GoPay or QRIS record, include the receipt reference, date and…
Policy requests Questions about Legal wording, data correction or account closure belong in the policy support…
DATA PRACTICE

How rajabet handles legal account matters

We keep policy handling practical: account records are tied to the details you submit, payment references are used to reconcile wallet activity, and security checks help prevent another person from changing your…

Personal data

We use the details attached to your account to manage access, phone verification, policy requests and payment reconciliation. When a request concerns your personal data, we may compare account details before making a change.

Cookies

Cookies can keep your sign-in path and selected page settings working between visits. You can manage cookies through your browser controls, although changing them may affect account access steps or how the Legal page displays.

Account security

Phone verification is part of the access path before you reach account areas. Do not share your verification code or wallet password with anyone. If a sign-in detail looks wrong, use account help before attempting repeated changes.

Record retention

We retain account, support and payment-reference records for the period needed to operate the service, resolve disputes and meet applicable legal duties. Ask through policy support if you need the retention basis for a particular record.

Data changes

To request a correction, identify the account detail that is inaccurate and provide the phone number linked to your profile. We may request additional confirmation before changing identity, contact or wallet-related data.

Who to contact

Use the policy support route for questions about Legal wording, personal data, cookies, retention or account closure. Include the relevant account reference, but never send a wallet PIN, password or complete payment credential.

Answers before you open an account

These Legal answers address the checks Indonesian account holders commonly need before using the account path. They cover eligibility, verification, personal data, wallet records, cookies and requests to change or close an account. If your situation is not covered, use policy support with the relevant account reference and we will point you to the applicable section.

The rajabet Legal page covers account access, phone verification, personal data, cookies, retention, wallet records and policy requests. It applies to the account and cashier paths, including records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

Access depends on local law. You are responsible for checking whether the service is permitted where you are located, and we may restrict account access when local eligibility rules do not allow it. A city such as Makassar does not change the applicable legal requirement.

Phone verification helps connect the account to the correct person before account areas are opened or account details are changed. If the code does not arrive or the number is incorrect, use account help and provide the on-screen message rather than sharing your code.

Send the request through the policy support route and identify the exact account field that needs correction. Include the phone number linked to your profile and any relevant reference. We may confirm your identity before changing contact, identity or wallet-related details.

We use the receipt reference, displayed date and account details to match wallet activity with the correct account. Support can check a pending or unmatched record, but you should not send a wallet PIN, password or complete payment credential with a Legal request.

Yes. Policy support can explain how cookies affect sign-in continuity and page settings, and can identify the retention basis for a particular account, support or payment-reference record. Your browser also provides controls for managing cookies on the device you use.

Use the policy support route and state that you want the account closed, including the phone number linked to your profile. We may verify the request first and explain which records must remain available for legal duties, dispute handling or payment reconciliation.